01. Introduction
WebAxis Commerce LLC is the merchant and
provider responsible for the antivirus
software and related products and services
offered through this website,
First Antivirus Defense Solutions. We are committed
to respecting the privacy of our customers
and handling personal information
responsibly.
This Privacy Policy explains how
WebAxis Commerce LLC may collect, use,
maintain, and disclose information when
customers visit our website, place an
order, create an account, contact customer
support, or use features made available
through our services.
By using our website or purchasing our
products, you acknowledge this Privacy
Policy. Please review it carefully before
providing personal information. If you
disagree with this policy, please refrain
from providing information through the
website.
02. Data Collection and Use
Depending on your interactions with our
website, we may collect information such
as your name, email address, telephone
number, account details, order information,
purchase history, and information you
provide when contacting customer support.
Payment-related information may be
processed to complete and manage purchases.
Payment information is handled according
to the payment processing arrangements
used at checkout.
We use personal information for purposes
such as processing orders, providing
access to purchased products, managing
customer accounts, responding to inquiries,
providing customer support, maintaining
transaction records, and communicating
important information about purchases
and services.
Technical information about a device or
the use of a software feature is collected
only where that information is actually
submitted to or collected by a website
feature or product functionality that is
enabled. Any such collection should be
limited to the information needed for the
relevant purpose and disclosed to
customers as applicable.
We retain and use information as necessary
for the purposes described in this policy,
to fulfill transactions, resolve disputes,
maintain appropriate business records,
and comply with applicable legal
obligations.
03. Data Security and Retention
WebAxis Commerce LLC takes reasonable
measures to protect personal information
against unauthorized access, disclosure,
alteration, and loss. Safeguards should
be appropriate to the type of information
handled and the systems used to process
it.
Access to personal information should be
limited to authorized individuals and
service providers who need it for legitimate
business purposes. No method of storing
or transmitting information can be
guaranteed to be completely secure.
Data Retention
We retain personal information for as
long as reasonably necessary to provide
purchased products and services, maintain
customer and transaction records, respond
to support requests, resolve disputes,
and satisfy applicable legal requirements.
Retention periods depend on the type of
information and the purpose for which
it was collected.
04. Cookies and Analytics
Our website may use cookies and similar
technologies to support website
functionality, remember preferences,
maintain sessions, improve usability,
and understand website performance,
where these technologies are enabled.
Depending on the tools in use, technical
information may include browser type,
device information, IP address, pages
visited, and interactions with the
website.
You may be able to manage cookies through
your browser settings. Disabling certain
cookies may affect the availability or
functionality of some website features.
05. Contact Us
If you have questions or concerns about
this Privacy Policy or the handling of
your personal information, please contact
WebAxis Commerce LLC through the customer
support details below.
Support Email:
[email protected]
Support Phone:
1 8889104771
WebAxis Commerce LLC is responsible for
the products and services offered through
this website. The availability and scope
of individual antivirus features depend
on the functionality actually supplied
with the product purchased.